Booking Terms & Conditions
Thank you for taking the time to read our Booking Terms & Conditions. We feel that these are really important to protect both parties and set a clear understanding from the start. We have tried to explain why these are written as they are, and hope you feel they are fair.
Booking:
After you finalise the booking and make a payment your place on the course is secure. From this point, should you wish to cancel your booking, the cancellation terms and conditions apply.
Signing In:
We sign participants in and out at the beginning and end of each day. If you ticked the box to say that you are happy for them to sign themselves in and out, you acknowledge that we do not take responsibility for their whereabouts after the official end of the course once they have signed themselves out. Should you not tick this box, we will need to see the person picking them up.
Course Numbers
Keeping participant to coach ratios low is essential to give participants the best experience and coaching. As numbers grow on courses, we are committed to providing more coaches and facilities. Should we not meet the minimum number for a course to run, you will at our discretion, either be offered private tuition over a shorter period of time, be booked onto another course at your convenience, or we will refund you.
Cancellation:
We appreciate that unexpected things can sometimes happen. As such, cancelling might be the only option. We ask you to understand that we make our commitments to coaches and venues long in advance, which are both subject to AMG Sports signing up to terms and conditions. To protect the future quality of the courses, the following conditions apply.
- If you give us more than 3 months notice, we will offer a full refund minus a 10% admin fee
- If you give us between 1 and 3 months notice, we will offer a 50% refund
- If you give us less than 1 month’s notice you will forfeit the entire course fees
- The course fee will also be forfeited if the participant fails to attend the course
Behaviour
We retain the right to send a participant home should their behaviour be seen as dangerous or not be conducive to those around them having fun and learning. We see this as a last resort and hope we never have to do this. Should your participant be sent home due to behavioural issues, you will not be refunded for the course.
Weather
Lacrosse is an all-season sport and, as such, we accept that sometimes (often) it isn’t glorious sunshine when we play. Should the weather not be perfect, we will still continue to run the course, but re-address the balance of inside, outside, theory and practical coaching to make sure we don’t get cold and miserable. Please ensure that your participant has appropriate clothing based on the weather, as this will help us make the most of the day, regardless of the weather. It will be at the coaches discretion whether it is unsafe to be outdoors and, as per the guidelines set out by the FIL (Federation of International Lacrosse), we will always stop playing in the event of lightning.
Illness
As a polite note, if your participant is ill before or during the course, we kindly ask you not to bring them in, as it is unfair on the other participants if they are contagious. If they fall ill during the day when at under AMG Sports supervision, we will call the emergency contact and make a sensible decision that is best for all concerned. Should they fall in during the course, we will be unable to refund any booking fees because of commitments to coaches, trainers and venues.
Injury
As with any sport, playing lacrosse involves an element of risk. Our coaches are experts at setting up practices and games to minimise risk, but the chance of injury and accident will always be there. Gum shields can help prevent serious injury, and as such wearing them on AMG Sports courses is mandatory. It remains the responsibility of participants to wear their gum shield for every practice. We will not let participants play if they have forgotten their gum shield. The English Lacrosse Association highly recommends that goggles be worn to play lacrosse. However, as they are not mandatory, we leave this choice up to the participants and their parents/guardians. Should you wish your athlete to wear goggles, we invite them to please bring their own pair.
By signing up to these T&Cs you acknowledge that:
Lacrosse is a sport that has risks attached and you give your permission for the athlete you are registering to participate in all the activities. You acknowledge that AMG Sports cannot be held liable for any injury or accident that may occur. Should an injury occur, we would have first aid trained members of staff on site. If that injury is of a serious nature and requires hospital treatment, every effort will be made to speak with the named emergency contact. However, in the event that we cannot make contact, the senior member of staff acting ‘in loco parentis’ would make any immediate decisions for treatment in conjunction with hospital staff and any notes on the medical form. We will use the details you provide on your booking form to contact you. It is your responsibility to take insurance against personal injury, accident or loss whilst on an AMG Sports course, should you wish to do so.
Loss
Please note we do not take any responsibility for personal items or equipment, including but not limited to their damage, theft or loss.
Photos and Videos
Photo and video can be both a valuable coaching aid and help improve the appearance of our website and other marketing pieces. We do however understand that this is a sensitive area, and needs to be treated as such. By signing up for a course you give consent for us to take photos and video of your participant joining in course activities. In some cases, there may be a legitimate reason for denying consent. If this is the case, please let us know at the time of booking so that we can explore ways of helping.
We also do not wish to prevent parents from taking pictures of their athletes playing. In fact, we do encourage you share any shots and/or video clips with us that you are particularly proud of! Please do note however that we retain the right to ask that they are deleted, or ask any individuals not to take photographs or videos. We ask that if you see something you are concerned about to let us know so we can address it.
We kindly ask for you to take responsibility to store the images securely, and ask you not to ‘tag’ images online, or add in the athletes’ names, as this increases the risk to young people online.
Data
We treat your privacy seriously and AMG Sports does not distribute, share or sell your data. By booking on this course, your data will be stored only for the duration of the course. We will use the email address you provide to send you course-specific information.
We really hope you enjoy your time with us at AMG Sports. If there are any problems or worries, please give us a call, or send an email to AMGSports@yahoo.com.
See you soon!
AMG Sports 